- FAQ Top
- For Beginner
- Registration & Subscription
- File Uploading
- File Downloading
- Subscription & Membership Cancellation
- Error Messages
- File Deleting
- Other Questions
Top Frequently Asked Questions
- How do I cancel my subscription?
- How do I cancel my membership?
- I cannot download the file.
- I subscribed to the paid membership service but I still cannot upload over 250MB file.
- Is it possible to recover the file which has been deleted?
- Please delete the uploaded file.
- I subscribed to the paid membership service but the status is still free membership.
- How can I downgrade my membership to Standard Plan from Professional Plan?
- In spite of having logged in, login is required after clicking a menu button.
- In spite of having registered with firestorage, I have not received the email.